Skip to content

Annoying email from Crucial

A couple of weeks ago I bought a memory upgrade for my Thinkpad Z61m from Crucial UK. It arrived the day after I ordered it and installed and worked perfectly so thank you Crucial. Today they sent me an email asking me to review the product: "it's easy - just click on the link." Oh yes? I couldn't see the link either in my standard email program (mutt) or in Firefox. I also tried viewing it as text with an editor but it was so incredibly complex that I could make nothing of it.

I really would have liked to give them a good review but I can't. So Crucial get full marks for me for their product and service but zero for their post-sales communication skills. Talk about shooting yourself in the foot.


No Trackbacks


Display comments as Linear | Threaded

No comments

Add Comment

Enclosing asterisks marks text as bold (*word*), underscore are made via _word_.
E-Mail addresses will not be displayed and will only be used for E-Mail notifications.
Form options

Submitted comments will be subject to moderation before being displayed.